Frequently asked questions

Add what you want to your cart, head to checkout and fill in your shipping details. You'll get an order number straight away, along with instructions for paying by Interac e-Transfer.

No. You check out as a guest. Your order number and email are all you need to look up your order later.

Adults aged 19 or older only. You confirm your age when you enter the site and again at checkout.

No. Order as little as you like. Shipping is $15, and it's free once your cart reaches $150.

Yes. Sign up with your email when the offer pops up and you'll get a one-time code for 20% off your first order. The code works with the email you signed up with and lasts 60 days.

If you haven't paid yet, simply don't send the e-Transfer and the order will expire on its own. If you've already paid, contact us as soon as possible and we'll do our best before it ships.

We accept Interac e-Transfer. After checkout you'll see the amount, the email address to send it to and your order number. Send the exact total from your bank and put your order number in the message. As soon as the payment lands, we pack your order.

We hold your items for 48 hours after you place the order. If your e-Transfer hasn't arrived by then, the order is cancelled and the items go back on the shelf. You're welcome to place a new order at any time.

That's how Interac e-Transfer works. You send money from your own online banking to our payment email, so you never share any card details with us.

Yes. We never see or store your bank or card details. The payment happens entirely inside your own bank's app or website.

Anywhere in Canada, including rural addresses and the territories.

Shipping is a flat $15 anywhere in Canada, and free on orders of $150 or more. Every parcel is tracked.

We pack your order as soon as your payment arrives. Once it ships, most parcels arrive in two to five business days, depending on where you live.

Yes. We email it to you as soon as your parcel ships. You can also check your order status at any time on the order lookup page.

Yes. Orders ship in plain, smell-proof packaging. There's no logo or mention of what's inside.

Yes, we ship to both. If you live in an apartment, add your unit number so the parcel doesn't come back to us.

Contact us with your order number. If tracking shows the parcel is lost, or it arrives damaged, we'll make it right. Our shipping and returns page has the details.

Start low and go slow. Begin with a small amount, wait at least two hours before taking any more, have a sober friend nearby and never mix with alcohol or other substances. If you take any prescription medication, talk to a health professional first.

A microdose is a very small amount that most people take on a schedule and describe as barely noticeable. A full dose, sometimes called a macrodose, is a much larger amount meant for a complete experience. Our guide to microdosing explains the difference in more detail.

It depends on the person, the product and the setting, so there's no single answer. Read the packaging, start with less than you think you need and give it time. Our safety guide covers the basics.

Usually 30 to 90 minutes. Edibles like chocolate and gummies can take longer, especially on a full stomach. Never take more just because you don't feel anything yet.

People often describe strains differently, but potency varies from batch to batch and person to person more than names suggest. Treat every new bag as new and start small.

Keep everything in an airtight container in a cool, dark, dry place, away from children and pets. Chocolate and gummies keep best away from heat.

Stored airtight, cool and dry, dried mushrooms keep for many months. If they turn soft, smell musty or show any mould, throw them out.

Make sure you're 19 or older, read the product page and our safety guide, and check that nothing you take, such as antidepressants or lithium, interacts with psilocybin. Plan where and with whom you'll use it before your order arrives.

Standard drug test panels usually don't screen for psilocybin, but specialized tests can. If you could be tested for work or any other reason, don't take the risk.

Anyone who is pregnant or breastfeeding, anyone with a personal or family history of psychosis or bipolar disorder, and anyone taking medications such as antidepressants or lithium should not use them without medical advice.

Move somewhere calm and familiar, breathe slowly and remind yourself that the effects will pass. A trusted, sober friend helps a lot. If you or anyone else is in danger, call 911.

Yes. We only collect what we need to ship your order, we never sell your details, and you can ask us to delete them. Our privacy policy has the full details.

Yes. Every product page has a review form for customers who bought that product. You'll need your order number and email, so every review comes from a real order.

Use the form on our contact page. Include your order number if your message is about an order, and we'll get back to you as soon as we can.